Mr. Karam is responsible for managing the company’s Information Technology strategy, architecture, support, and governance.
His accountabilities include the technology for all of the company’s restaurants and above-store leaders, a 250-seat Pizza Hut Call Center and the company’s Restaurant Support Center.
Prior to joining MUY! Brands, Mr. Karam worked for 13 years with United Services Automobile Association (USAA), a Fortune 500 financial services company that offers banking, investing, and insurance to people and families that serve, or served, in the United States military. At USAA, Mr. Karam was a Lead Network Analyst in the Network Services department. His main responsibility was providing level 3 support for the company’s network, as well as the e-commerce website. He also performed various project management, implementation, and supervisory duties.
Mr. Karam graduated from the University of Texas at San Antonio (UTSA) in 1997 with a BBA in Information Systems. He later graduated from UTSA in 2001 with a Master’s of Science in Information Technology.